FAQ
General Questions
JXD is based in Xiamen, China, and we ship to over 50 countries worldwide. Our global logistics network ensures reliable and timely delivery.
JXD has been serving customers with precision CNC machining solutions since 2003, delivering quality and reliability for over 20 years.
We support industries such as aerospace, automotive, medical devices, electronics, and industrial equipment, offering tailored solutions to meet diverse requirements.
Absolutely. We welcome customers to visit our 4,500-square-meter facility in Xiamen to see our operations and discuss projects in person.
JXD combines advanced equipment, experienced engineers, and ISO-certified quality standards to provide high-precision machining services at competitive prices.
Design and Customization
Yes, we specialize in machining parts with tolerances as tight as ±0.005mm, ensuring precision for even the most intricate designs.
Yes, our team provides design for manufacturability (DFM) analysis to help optimize your designs for CNC machining, saving time and costs.
We support popular formats like STEP, IGES, STL, DXF, and PDF. Our engineers use advanced CAD/CAM software to streamline the manufacturing process.
All customer files are treated as highly confidential. We provide NDAs upon request and implement strict data security measures.
Yes, our 5-axis CNC machines and Swiss machining capabilities allow us to produce complex parts with exceptional precision.
Material and Process Questions
We work with over 100 materials, including metals like aluminum, titanium, and stainless steel, as well as engineering plastics like PEEK and PTFE.
Yes, we provide a wide range of surface finishes, including anodizing, polishing, plating, powder coating, and sandblasting.
Yes, we have experience machining challenging materials like ceramics, superalloys, and composites. Contact us for specific requirements.
Our services include CNC milling, turning, Swiss machining, EDM, injection molding, die casting, and sheet metal fabrication.
Our machines can handle parts up to 1500mm x 1000mm x 500mm, depending on the machining process.
Quality and Inspection
We adhere to ISO 9001:2015 and IATF 16949 standards, using advanced inspection equipment like CMMs to verify every part’s dimensions and quality.
Yes, we offer detailed inspection reports, including dimensional analysis, material certificates, and RoHS compliance documents upon request.
Our quality control process includes in-process inspections, final checks, and strict adherence to customer specifications.
Yes, we are certified to ISO 9001, ISO 14001, ISO 13485, and IATF 16949 standards, ensuring compliance with global quality benchmarks
If issues arise, we promptly investigate, provide replacements, or issue corrective actions to ensure your satisfaction.
Logistics and Support
Prototypes are typically delivered within 3–7 business days, while production orders may take 2–4 weeks, depending on volume and complexity.
Yes, our customer portal provides real-time updates on your order, from production to shipping.
We partner with reliable logistics providers like DHL, FedEx, and UPS to ensure fast and secure global delivery.
Yes, we provide all necessary customs documentation, including commercial invoices and packing lists, to facilitate smooth import processes.
Our team offers post-delivery support, including addressing any issues with the parts and providing guidance for future projects.